Terms of service

Terms of Service

Welcome to ROARFORM™. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. General

This website is operated by ROARFORM™. Throughout the site, the terms “we”, “us”, and “our” refer to ROARFORM™.

By visiting our website and/or purchasing products from us, you engage in our Service and agree to be bound by these Terms of Service, including any additional policies referenced herein.

2. Online Store Terms

You must be at least 18 years old to place an order on this website, or have permission from a parent or legal guardian.
You may not use our products or website for any illegal or unauthorised purpose.
We reserve the right to refuse service to anyone, at any time, for any reason, where permitted by law.

3. Accuracy of Information

We make every effort to ensure that product descriptions, pricing, and availability are accurate and up to date.

However, we reserve the right to correct any errors, inaccuracies, or omissions and to update or change information at any time without prior notice, including after an order has been submitted.

4. Products & Services

All products are subject to availability.
We reserve the right to limit the quantities of any products or services offered.
Product images are for illustrative purposes only. Colours and appearance may vary depending on your device’s display settings.

5. Pricing & Payments

All prices are shown in GBP (£) and include VAT where applicable.
Prices are subject to change at any time without notice.
Payment must be received in full before an order is processed or dispatched.
We reserve the right to refuse or cancel orders where pricing or product information is incorrect.

6. Shipping & Delivery

Delivery times provided are estimates and may vary due to circumstances beyond our control.
We are not responsible for delays caused by couriers, customs processes, or external disruptions.
Risk of loss and responsibility for the order passes to you once the parcel has been handed to the carrier.

For full details, please refer to our Shipping Policy.

7. Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms of Service.

Customers have 14 days from delivery to request a return.
All returns must comply with the conditions set out in our Returns Policy.

8. Prohibited Uses

You may not use this website or its content:

For any unlawful purpose
To violate any applicable laws or regulations
To infringe upon intellectual property rights
To transmit malicious code or interfere with the security or functionality of the Service

We reserve the right to terminate your access if these terms are breached.

9. Limitation of Liability

To the fullest extent permitted by law, ROARFORM™ shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

10. Order Cancellations & Refusals

We reserve the right to cancel or refuse any order at any time, including (but not limited to):

Suspected fraudulent or high-risk activity
Incorrect pricing or product information
Stock unavailability
Shipping restrictions to your location

If an order is cancelled after payment has been made, a full refund will be issued and you will be notified by email.

Customers may request cancellation prior to dispatch. Once an order has shipped, it cannot be cancelled and must follow our standard return process.